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"Design creates culture. Culture shapes values. Values determine the future."
β Robert L. Peters

The Senior UX Designer conducts comprehensive user research and designs user-centric interfaces for digital platforms. They collaborate with cross-functional teams to integrate user experience practices into product development workflows.
Responsibilities
- Conduct comprehensive user research to identify user needs, behaviors, and pain points through various methods such as interviews, surveys, and observational studies.
- Design user-centric interfaces for the digital platforms, ensuring they are intuitive, accessible, and engaging for all users.
- Collaborate closely with product managers, developers, and other stakeholders to integrate user experience practices into product development workflows.
- Lead usability testing sessions to validate design concepts with end users, collecting and analyzing feedback to drive iterative improvements.
- Create detailed wireframes, user flows, and interactive prototypes to effectively communicate design ideas and strategies.
Requirements
- Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field, or equivalent work experience.
- 5+ years of related experience in UX Design and Research, preferably in an eCommerce setting.
- Proficiency in UX design tools (Strongly prefer Figma but open to other tools such as Adobe Creative Suite, Sketch, InVision).
- Demonstrated ability to lead and execute end-to-end UX design processes including wireframing, prototyping, usability testing, and final implementation.
- Extensive experience in applying UX design principles and methodologies to create solutions that meet both user needs and business goals.
Key Skills
- Trusted Collaborator and Team Player β build long-lasting relationships; enjoy working with diverse people and driving the team toward a common goal; ability to put the team before yourself.
- Intellectually Curious and Continuous Learner β interesting in asking "why" and not afraid to explore or suggest crazy ideas; comfortable with ambiguity, a hunger to learn, and a seeker of new challenges.
- Communicator and Influencer β effective at communicating complex ideas clearly to various audiences; able to rally associates to work with you to solve problems.
- Customer Centric and Passionate β demands the customer is the focal point of all decisions; a desire to fully understand customer needs; a bias towards action and eagerness to get it right when encountering failures.
Benefits
- Inclusive culture with associate-led Business Resource Groups
- 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
About Staples Inc.
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
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