Staples Inc. logo

Senior UX Designer

Staples Inc. β€’ Framingham, United States of America πŸ‡ΊπŸ‡Έ

Full-time Senior

The Senior UX Designer conducts comprehensive user research and designs user-centric interfaces for digital platforms. They collaborate with cross-functional teams to integrate user experience practices into product development workflows.

Responsibilities

  • Conduct comprehensive user research to identify user needs, behaviors, and pain points through various methods such as interviews, surveys, and observational studies.
  • Design user-centric interfaces for the digital platforms, ensuring they are intuitive, accessible, and engaging for all users.
  • Collaborate closely with product managers, developers, and other stakeholders to integrate user experience practices into product development workflows.
  • Lead usability testing sessions to validate design concepts with end users, collecting and analyzing feedback to drive iterative improvements.
  • Create detailed wireframes, user flows, and interactive prototypes to effectively communicate design ideas and strategies.

Requirements

  • Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field, or equivalent work experience.
  • 5+ years of related experience in UX Design and Research, preferably in an eCommerce setting.
  • Proficiency in UX design tools (Strongly prefer Figma but open to other tools such as Adobe Creative Suite, Sketch, InVision).
  • Demonstrated ability to lead and execute end-to-end UX design processes including wireframing, prototyping, usability testing, and final implementation.
  • Extensive experience in applying UX design principles and methodologies to create solutions that meet both user needs and business goals.

Key Skills

  • Trusted Collaborator and Team Player – build long-lasting relationships; enjoy working with diverse people and driving the team toward a common goal; ability to put the team before yourself.
  • Intellectually Curious and Continuous Learner – interesting in asking "why" and not afraid to explore or suggest crazy ideas; comfortable with ambiguity, a hunger to learn, and a seeker of new challenges.
  • Communicator and Influencer – effective at communicating complex ideas clearly to various audiences; able to rally associates to work with you to solve problems.
  • Customer Centric and Passionate – demands the customer is the focal point of all decisions; a desire to fully understand customer needs; a bias towards action and eagerness to get it right when encountering failures.

Benefits

  • Inclusive culture with associate-led Business Resource Groups
  • 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

About Staples Inc.

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

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