UX Designer - AI

Design end-to-end user experiences for AI-powered initiatives and collaborate with product teams to enhance user experience. Conduct user research and maintain design documentation to ensure alignment across engineering teams.

Responsibilities

• AI-First Experience Design: Design end-to-end user experiences for generative AI features, LLM agents, and intelligent workflows.
• Translate complex model behavior into intuitive and human-centered interactions.
• Develop high-fidelity prototypes using Figma and AI-first tools like Lovable, v0.dev, or work with AI code editors and Figma’s MCP server.
• Collaborative AI Opportunity Discovery: Partner with the AI Product Manager and Product teams to identify product areas where AI can meaningfully enhance user experience.
• User Research and Customer Insight Gathering: Conduct and moderate usability tests and user interviews; analyze findings and present both qualitative and quantitative data to influence design direction.
• Documentation and Design Systems: Create and maintain clear design documentation to ensure alignment with published Information Architecture and consistent execution across engineering teams.

Requirements

• 3+ years of experience in UX or Product Design, with a strong portfolio showcasing end-to-end product design work.
• Demonstrated experience collaborating in cross-functional teams.
• Bachelor’s degree in Design, HCI, Human Factors, or a related field.
• Experience designing AI-powered or data-rich products preferred.
• Background in designing for enterprise or highly regulated industries (e.g., healthcare, education) is a plus.

Key Skills

• AI-First Interaction Design: Experience designing for generative AI, autonomous agents, or context-aware systems.
• Figma Mastery: Expert-level skill with Figma is required for prototyping, interface design, and team collaboration.
• Rapid Prototyping with AI Tools: Familiarity with AI-native prototyping platforms such as Lovable, v0.dev, or Figma’s Model Context Protocol (MCP) server.
• User Empathy & Research Skills: Deep commitment to understanding user needs. Skilled in conducting interviews, usability testing, and synthesizing insights into actionable design changes.
• Cross-functional Collaboration: Excellent communicator who thrives in interdisciplinary teams. Able to balance creative vision with technical constraints.
• Accessibility & Inclusion: Designs to meet WCAG standards and advocates for inclusive design practices in everyday work.

Benefits

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy.
• Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program – a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
• Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
• Professional development gained from conference attendance and participation in organizations like NC Tech
• 321 Coffee Shop providing free coffee and pastries to employees