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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
The Staff UX Designer will shape the future of user experience at Replit by collaborating with Engineering and Product teams to drive meaningful user insights. Responsibilities include managing research initiatives and guiding teams through their own research processes.
Responsibilities
- Run a diary study with a cohort of new Replit users to understand their journeys, pain points, and needs
- Train team members at Replit on best practices of doing unbiased research and methods to empower people to better understand our customers
- Embed with a product pod to work with Product, Design, and Engineering on a research initiative
- Partner with the Data Analytics team to have a cohesive understanding and snapshot of our customers
- Be a thought partner in the UX function working closely with Head of Design, Product and Engineering
- Provide both confident project leadership and patient guidance to a range of stakeholder levels, including guiding designers and PMs through their own research
- Manage multiple research initiatives either directly conducting your own research or helping teams do their own
- Collaborate with Product Marketing, Support, and Data Analytics to formulate cohesive narratives of customer problems
Requirements
- 8+ years of user research experience in a startup or B2B/B2C tech companies
- Working knowledge of multiple research methods and approaches
- Experience at companies with multiple customer segments (Consumer, SaaS, etc.)
- Can successfully manage project prioritization and multiple stakeholder relationships independently
Key Skills
- Degree in Human Computer Interaction or Human Factors background a plus
- Implement AI tools into your workflows
Benefits
- Competitive Salary & Equity
- 401(k) Program
- Health, Dental, Vision and Life Insurance
- Short Term and Long Term Disability
- Paid Parental, Medical, Caregiver Leave
- Commuter Benefits
- Monthly Wellness Stipend
- Autonomous Work Environment
- In Office Set-Up Reimbursement
- Flexible Time Off (FTO) + Holidays
- Quarterly Team Gatherings
- In Office Amenities
About Replit
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