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"Design is thinking made visual."
— Saul Bass
Drive the user experience of the product from conception to launch while collaborating with product management and engineering. Conduct user research to understand user pain points and contribute to the development of the brand and design systems.
Responsibilities
- Help drive the user experience of our product from conception to launch in partnership with product management and engineering
- Deeply understand our users (residents, onsite staff, et. al.), their pain points, and how they use the product
- Conduct and evangelize user research to ensure a common and thorough understanding of our users
- Contribute to the development and evolution of our brand, voice, and strategy as Flow evolves as a company and product
- Collaborate effectively with other teams at Flow and help establish processes for these teams to engage and work with Design
- Help us define Flow’s brand’s story and naturally evangelize our brand
- Create, implement, and evolve design systems
Requirements
- 8+ years of relevant work in a creative field, with a diverse portfolio of work that demonstrates experience across some combination of mobile apps, web, experiential marketing, advertising, social, and sales
- Design related Bachelors degree or equivalent
- Strong communicator and collaborator; experience working with executives and leaders
- Be willing to embrace the startup mentality and roll up your sleeves with a can-do attitude
- A keen eye for detail and craftsmanship while also considerate of deadlines and constraints
- Familiarity with marketing technology platforms and operations
- Passion for reflecting and iteratively improving your process
- Experience in creating features or entire products from 0-1
- Experience in FinTech and/or PropTech a plus
Key Skills
- User Experience
- Product Management
- Engineering
- User Research
- Brand Development
- Collaboration
- Communication
- Marketing Technology
- FinTech
- PropTech
Benefits
- Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)
- Paid time off and 13 paid holidays
- 401(k) retirement plan
- Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
- Access to HSA-compatible plans
- Pre-tax commuter benefits
- Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings
About Flow
Flow is transforming the residential experience as a vertically integrated real estate owner, operator, and technology innovator. By prioritizing top-tier buildings, cutting-edge operations, and a thriving community, Flow is not just providing homes; it is nurturing connected lives where individuals feel valued, supported, and empowered to reach their full potential. With a portfolio encompassing over 4,000 Class A condo and apartment units across four U.S. cities and Saudi Arabia, and backed by a16z in 2022, Flow is poised to redefine the essence of living.
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