Lead Product Designer, Client Experience

Design and drive a cohesive aesthetic across multiple products while collaborating with cross-functional teams. Ensure the adoption of design best practices and communicate design decisions effectively to stakeholders.

Responsibilities

• Design and drive a cohesive and exceptional aesthetic across multiple products (up to 2-3 teams) within your vertical, and collaborate across all verticals to ensure consistency
• Create and uphold a high standard for design excellence, and challenge work that does not meet it
• Clearly communicate design instructions and repeatable patterns to other designers, appropriate to their skill level
• Articulate the value of design as well as the reasons for your design decisions clearly, in non-designer-speak, to Product and Engineering leaders as well as other important stakeholders
• Give clear and useable design feedback, and receive it with professionalism and patience
• Partner with Product and Engineering leads to understand our users needs and pain points and collaborate on designing solutions which address those most effectively
• Drive the exploration and adoption of software tools and user-centric design thinking methodologies. Train groups in both
• Ensure consistent adoption and understanding of design best practices and patterns across the products you lead

Requirements

• 10+ years working in design industry
• Bachelor’s degree or equivalent experience
• 3+ years of working in a product-led organization
• 3+ years of providing design direction and mentoring to junior colleagues
• Portfolio which examples a strong design point of view and depth of experience, including user-centered design methodologies, interaction flows, prototyping, high-fidelity screens, and shipped products
• Experience delivering multiple projects simultaneously with cross-disciplined teams
• Strong and clear communication skills
• Informed and strong opinions, loosely held
• Mastery of design thinking principles and user-centric processes
• Exemplifies a We, Not Me attitude

Key Skills

• Strong and clear communication skills
• Mastery of design thinking principles and user-centric processes
• Exemplifies a We, Not Me attitude

Benefits

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degreed and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location