Senior Product Designer, Slack Growth (with UX writing focus)

Drive the design vision and execution for a key area of the Slack product while collaborating with cross-functional teams to build customer-centric experiences. Contribute to content strategy and product copy, ensuring high-quality implementation and user experience.

Responsibilities

• Drive the design vision and execution for a key area of the Slack product.
• Collaborate with PMs, engineers, data scientists, and other designers to build customer-centric experiences.
• Work cross-functionally with Product and Engineering partners to represent the design team, facilitate design discussions, and give feedback in planning and product channels.
• Work across the entire product design process: strategy, user journeys, flows, wireframes, prototypes, visuals, and handoff.
• Solicit feedback from your peers, including other product designers and teammates in your product team.
• Partner with engineering to ensure that our implementation and user experience are of high-quality.
• Raise the bar for craft by contributing to and evolving our design system.
• Work in close collaboration with Design Leadership to inform and improve our design processes.
• Contribute to content strategy, content design, and product copy for a Slack Growth.
• Develop content strategy frameworks, messaging guidelines, and component-level language guidelines.
• Utilize content-first design methods to drive divergent and convergent thinking.
• Create narratives that demonstrate the intent and desired outcome of new, strategic projects.
• Proactively demonstrate the impact of your work, using data to guide and advocate for your decisions.
• Contribute to building our positive, collaborative, and healthy team culture.

Requirements

• 5+ years of experience as a product designer with a strong track record of shipping high-impact work.
• A growth mindset and ability to thrive and adapt to a fast-paced environment.
• A strong UX portfolio showcasing your work in product design, UX writing and content strategy, with demonstrated experience in writing successful UX copy that had a measurable impact.
• Proficiency in Figma and experience working with design system components to create prototypes and high-fidelity user experience solutions.
• Experience advocating for content and design, and a proven ability to drive projects forward, even when facing obstacles.
• A strong understanding of the Slack voice and the ability to extend and adapt it based on context.
• Able to think holistically to deliver exceptional craft and problem-solving across platforms: web, desktop and mobile.
• A clear grasp of interaction design, usability, systems thinking, and accessibility best practices.
• An understanding of dependencies between design, front-end and backend technologies and experience using a design system.
• Solid understanding of building usable, accessible, and modular designs that can scale to millions of users.
• Comfort working autonomously, navigating ambiguity, and influencing cross-functional partners.
• Experience working with Product Managers to develop the strategy and rationale for features.
• Experience with prototyping as a means to explore and convey design solutions.
• Excellent written and verbal communication skills.

Key Skills

• Proficiency in Figma and experience working with design system components to create prototypes and high-fidelity user experience solutions.
• Experience advocating for content and design, and a proven ability to drive projects forward, even when facing obstacles.
• A strong understanding of the Slack voice and the ability to extend and adapt it based on context.
• A clear grasp of interaction design, usability, systems thinking, and accessibility best practices.
• An understanding of dependencies between design, front-end and backend technologies and experience using a design system.
• Solid understanding of building usable, accessible, and modular designs that can scale to millions of users.
• Comfort working autonomously, navigating ambiguity, and influencing cross-functional partners.
• Experience working with Product Managers to develop the strategy and rationale for features.
• Experience with prototyping as a means to explore and convey design solutions.
• Excellent written and verbal communication skills.

Benefits

• Time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.