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"Design is not just what it looks like and feels like. Design is how it works."
— Steve Jobs
Product Designer Manager
Baton (a Ryder Technology Lab) • San Francisco, United States of America 🇺🇸
Lead and mentor a team of designers while managing the design system and ensuring high-quality user experiences. Collaborate with cross-functional teams to deliver impactful solutions for complex logistics challenges.
Responsibilities
- Lead and coach: Manage and mentor 2-4 designers, run crisp critiques, and build a career ladder that scales
- Set the bar: Own the design system and raise quality through repeatable processes, design reviews, and data-driven decision making
- Ship meaningful work: Partner with PM, Engineering, and ML Data Scientists to deliver end-to-end experiences for core platform and new AI initiatives
- Be the Voice of the User: Turn complex driver, dispatcher, and analyst workflows into simple, elegant UX that saves hours and gallons at scale
- Measure & Iterate: Define success metrics, synthesize research + usage data, and rapidly prototype to validate ideas before they hit the road
Requirements
- Design people leader: managed 2-5 ICs and knows how to grow talent while keeping projects on track
- Player-coach mindset: comfortable switching between strategy, pixels, and Figma hotkeys
- Bias for action: default to “let’s build a v1 today” over “let’s schedule another meeting”
- Depth in product design: 5+ years creating B2B SaaS or complex workflow products with a portfolio that shows both craft and systems thinking
- Exposure to logistics, transportation, or other heavy-ops domains (preferred)
- Start-up or high-growth experience; thrive in ambiguity and wear multiple hats (preferred)
- Familiarity with AI/ML-driven UX patterns (preferred)
Key Skills
- Design management
- Team mentoring
- Design critiques
- Career ladder building
- Design system ownership
- Data-driven decision making
- End-to-end product experience
- User-centered design
- Complex workflows
- Success metrics
- Research synthesis
- Rapid prototyping
- AI/ML-driven UX patterns
- Logistics
- Transportation
- Ambiguity handling
- Multiple hats
Benefits
- Competitive salary and bonus structure
- Annual bonus and Long Term Incentive Plan participation
- Hybrid work schedule
- 401k with matching
- Medical, Dental, and Vision health coverage
- Employee Stock Purchase Program (15% discount to market value)
- Hyper-stable, publicly traded enterprise
- Collaborative, fun, and tech-forward office in Hayes Valley (San Francisco)
About Baton (a Ryder Technology Lab)
Baton is the Silicon Valley-based technology innovation lab for Ryder, a leading logistics company that owns 260k trucks and manages $7.4B of freight. Prior to the September 2022 acquisition, Baton was a venture-backed start-up that operated a fleet of trucks and hung out at truck stops to truly understand the challenges at hand. **The problem we’re solving** Our mission is to eliminate supply chain waste by creating a digital platform that uses AI to improve how freight is planned. There are 500 million hours wasted in trucking each year, over 3 billion gallons of fuel wasted per year from trucks idling, and 1 in 5 trucks on the road driving empty at any given point. This has a massive impact on the environment, the lives of millions of drivers, and ultimately, the cost of goods that we all pay. Baton is fixing that, and you will too through the impactful work you’ll do here. Join us as we transform the supply chain industry!
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