Product Designer, Otter - Seattle

Design end-to-end experiences across Otter's platform, focusing on operational efficiency and revenue growth for restaurateurs. Collaborate with cross-functional teams to launch features that simplify complex workflows and contribute to a cohesive design system.

Responsibilities

• Design end-to-end experiences across Otter — the digital backbone of modern restaurants
• Collaborate closely with PMs, engineers, and ops to launch features that simplify complex workflows like item setup, pricing, availability, and modifiers—always with scalability and usability in mind
• Lead design critiques and cross-functional reviews to refine ideas quickly, iterate on solutions, and ensure we’re solving the right problems with the right level of craft
• Contribute to our design system, evolving shared patterns that power consistent experiences across everything from single-menu edits to multi-brand management
• Champion user-centered design, advocating for restaurant operators, delivery staff, and internal teams—while balancing real-world business trade-offs and technical constraints

Requirements

• 7+ years of product or UX design experience
• A strategic mindset — you understand market dynamics and can help define where the product should go
• Strong full-stack design skills, from UX flows and systems thinking to visual polish
• Proven experience building and shipping products in close collaboration with cross-functional teams
• Excellent communication and prioritization skills
• A collaborative approach and the ability to make smart decisions using user insights and business context
• Genuine curiosity and passion for the food industry — and a desire to reimagine how restaurants work

Key Skills

• UX flows and systems thinking
• Visual polish
• Collaboration with cross-functional teams
• Communication and prioritization
• User insights and business context
• User-centered design
• Strategic thinking
• Systems thinking
• Iterative design
• Design critiques
• Cross-functional reviews
• Design system contribution
• Advocacy for user groups

Benefits

• Medical, dental, and vision insurance (multiple plans, incl. HSA options)
• Company-paid life and disability insurance (short- and long-term)
• Voluntary insurance: accident, critical illness, hospital indemnity
• Optional supplemental life insurance for self, spouse, and children
• Pet insurance discount
• 401(k)
• Time Off policies
• Discretionary vacation days
• 8 paid holidays per year
• Paid sick time
• Paid Bereavement leave
• Paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)