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Staff Product Designer, Core

Paypal β€’ Anchorage, United States of America πŸ‡ΊπŸ‡Έ

Hybrid $107,300 - $259,600 Full-time Senior

As a Lead Designer, you will guide a team of product designers to build and deliver optimal payment experiences across core products. You will collaborate with cross-functional teams to ensure designs align with business goals and user needs.

Responsibilities

  • Leads UX design efforts within cross-functional teams for post-purchase experiences, including strategic influence on product direction, planning, and delivery
  • Presents design solutions effectively to stakeholders up to executive level
  • Collaborates with senior leaders and stakeholders to align design goals with business objectives for post-purchase journeys
  • Champions best practices in design process and methodology to deliver against business KPIs and customer needs
  • Utilizes established design systems, style guides, patterns and assets in the creation of UX deliverables for post-purchase flows
  • Contributes to design strategy and roadmap planning for post-purchase customer experiences
  • Mentors junior designers and actively contributes to the wider design community, leveraging strengths to help others develop and learn
  • Fosters a culture of innovation and creativity within the design organization
  • Conducts user research and usability testing to inform post-purchase design decisions
  • Creates high-fidelity prototypes and design specifications for complex post-purchase workflows

Requirements

  • 8+ years of experience in product design with a focus on fintech, e-commerce, and/or digital commerce platforms
  • Bachelor's or Master's Degree in Design, Information Architecture, Human Computer Interaction, Human Factors, or equivalent project/portfolio experience
  • A portfolio of work showcasing significant contributions in delivering strategic business outcomes and demonstrating excellence in post-purchase or transaction-related design
  • Extensive experience in strategic design thinking and planning
  • Deep expertise in UX/UI design, interaction design, and design thinking methodologies
  • Proven track record of designing large, complex digital products, preferably in payments or e-commerce
  • Advanced proficiency with design tools (Figma, Sketch, Adobe Creative Suite) and design methodologies
  • Thorough knowledge of essential channels and platforms, with experience in mobile, web, and native solution design
  • Exceptional communication, presentation, and stakeholder management skills
  • Experience with agile development methodologies and designing in an agile environment
  • Understanding of post-purchase customer journeys, order management systems, and transaction flows
  • Knowledge of accessibility standards and inclusive design practices

Key Skills

  • UX/UI design
  • interaction design
  • design thinking methodologies
  • design tools (Figma, Sketch, Adobe Creative Suite)
  • communication, presentation, and stakeholder management skills
  • agile development methodologies
  • user research and usability testing
  • prototyping
  • mentoring
  • innovation and creativity

Benefits

  • Flexible work environment
  • Employee shares options
  • Health and life insurance
  • More benefits available at https://www.paypalbenefits.com

About Paypal

We're championing possibilities for all by making money fast, easy, and more enjoyable. Our hope is unlock opportunities for people in their everyday lives and empower the millions of people and businesses around the world who trust, rely, and use PayPal every day. For support, visit the PayPal Help Center. https://payp.al/help For employment opportunities, check out our job openings in the 'Jobs' tab. We're an equal opportunity employer that welcomes diversity, and offer generous benefits to help you thrive at work and in your free time.

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