Lead Product Designer

Own end-to-end product design for customer-facing tools and translate complex requirements into clear design strategies. Collaborate with cross-functional teams to validate decisions through research and lead design best practices.

Responsibilities

• Own end-to-end product design for customer-facing tools
• Translate complex, often ambiguous requirements into clear design strategies, flows, prototypes, and high-fidelity solutions
• Contribute to and evolve our shared design system, partnering with designers and engineers across the org
• Collaborate with Research to validate and inform decisions through research activities like user testing
• Lead early discovery conversations, influence roadmaps, and bring clarity to cross-functional decision-making
• Educate peers and partners on design best practices, fostering deeper collaboration and shared accountability for experience outcomes
• Lead by example through craft, curiosity, systems thinking, and continuous improvement to help the org scale toward a design-driven culture

Requirements

• 7 to 10 years of product design experience with a strong portfolio of shipping end-to-end, user-centered digital experiences
• Mastery of Figma and demonstrated experience with component-based design systems
• Strong visual design sensibility and interaction design skills across desktop and responsive web
• Proficiency in user research methods, usability testing, and applying insights to shape and refine experiences
• Deep understanding of product thinking and the ability to balance user needs with business priorities
• Experience working in agile or lean environments, and the flexibility to navigate evolving processes
• Excellent communication, storytelling, and collaboration skills across business and technology stakeholders
• High emotional intelligence, maturity, and resilience; able to lead challenging conversations with empathy and clarity
• A mindset rooted in curiosity, ownership, and continuous improvement

Key Skills

• Experience designing customer-facing portals or workflow tools in logistics, supply chain, or other complex enterprise domains
• Working on CRM-integrated systems, like Salesforce or similar enterprise stacks
• Exposure to design systems in code

Benefits

• Safe, stable, reliable work environments
• Medical, dental, and basic life and disability insurance benefits
• 401k retirement plan
• Paid time off
• Annual bonus eligibility
• A minimum of 7 holidays throughout the calendar year