Senior Product Designer, Mobile UI & Interaction

The Senior Product Designer will design human-centered experiences that integrate AI capabilities, ensuring they are intuitive and valuable for users. This role involves collaborating with cross-functional teams to validate AI behaviors against design intent and advocating for ethical AI use.

Responsibilities

• Designs and delivers intuitive, visually compelling interactive interfaces that reflect the brand and meet accessibility standards, with a strong focus on UI quality, visual design, and interaction craft.
• Demonstrates a keen eye for detail across layout, hierarchy, motion, and typography, producing high-quality work that elevates product experiences and design consistency.
• Applies and contributes to design systems, ensuring scalable, elegant solutions across AI-powered and traditional product surfaces.
• Develops sketches, journey maps, workflow diagrams, wireframes, high-fidelity prototypes, and interaction flows to visualize complex AI behaviors and adaptive user experiences.
• Leads end-to-end prototyping efforts using tools like Figma, Protopie, Voiceflow, or custom solutions — especially for conversational, voice, or generative interfaces.
• Partners closely with Principal Designer, engineering and product teams throughout the project lifecycle to validate AI and dynamic system behaviors against design intent, providing actionable feedback during design QA cycles.
• Collaborates with cross-functional teams to understand business goals, technical constraints, user needs, and emerging AI capabilities.
• Works alongside User Researchers and fellow Designers to ensure cross-application design consistency and to solve ecosystem-wide UX challenges.
• Partners closely with engineering and product teams throughout the project lifecycle — validating AI or dynamic system behaviors against design intent, and providing clear, actionable feedback during design QA cycles.
• AI Strategy & Collaboration Partner with the AI leads to drive the UX Roadmap and AI strategy framework through partnership with key leaders and other Principal Designers to ensure cohesive product experiences across lines of businesses (LOBs) and overarching AI Strategy.
• Collaborates closely with a Principal Designer and other senior team members, incorporating feedback with a growth mindset and a focus on shared outcomes.
• Collaborates with Product Managers, Engineers, and AI Researchers to ground AI features in user needs and expectations.
• Advocates for ethical AI use, ensuring transparency, inclusivity, and fairness in AI-driven experiences.
• Acts as a design thinking evangelist — demonstrating how thoughtful, inclusive design fuels more impactful, trustworthy AI products.
• Influences key product and business stakeholders with strong visual storytelling, data-informed insights, and customer-centered rationale.
• AI Literacy & Emerging Technologies Stays current on emerging AI technologies (e.g., LLMs, personalization, generative UIs, automation) and applies them thoughtfully in product design.
• Identifies opportunities to integrate AI in ways that enhance usability, relevance, and user delight.
• Designs for AI-specific challenges, including handling uncertainty, confidence thresholds, edge cases, and system transparency.

Requirements

• Bachelor’s degree in human-centered design, computer science, HCI, psychology, or equivalent professional experience.
• 4–7 years of experience in UX, UI, product design, or digital strategy roles, with a strong cross-functional collaboration track record.
• Demonstrated experience designing and shipping high-quality digital products that include AI or adaptive behaviors.
• Demonstrated expertise in advanced, non-linear interaction design, with a strong attention to detail across micro interactions, motion, and fluid transitions.
• Exceptional portfolio showcasing visual design excellence, thoughtful interaction design, and a command of UI and prototyping best practices.
• Proficiency in Figma and prototyping tools (e.g., Protopie, Framer, Voiceflow, or similar); experience with conversational and multi-modal UI design preferred.
• Strong understanding of and experience applying design systems in production environments.
• Ability to lead highly complex, technical projects in fast-paced, cross-functional environments.
• Excellent communication, presentation, and storytelling skills — able to influence and align with technical and executive stakeholders.
• Receptive to feedback and able to iterate quickly; thrives in collaborative environments and values team success.
• Comfortable navigating ambiguity and driving clarity through design.

Key Skills

• UX design
• UI design
• Interaction design
• AI understanding
• Experience with Apps
• Strategic thinking
• Visual design
• Interaction craft
• Design systems
• Sketches
• Journey maps
• Workflow diagrams
• Wireframes
• High-fidelity prototypes
• Interaction flows
• Prototyping tools
• Cross-functional collaboration
• User-centered design
• Accessibility standards
• Design QA cycles
• User needs
• Emerging AI capabilities
• Design thinking
• Visual storytelling
• Data-informed insights
• Customer-centered rationale
• AI technologies
• Usability
• Relevance
• User delight
• AI-specific challenges
• Uncertainty
• Confidence thresholds
• Edge cases
• System transparency

Benefits

• Medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays
• Paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• Mobile service & home internet discounts, pet insurance, and access to commuter and transit programs