Sr Product Designer I

As a Senior Product Designer, you will shape critical workflows for security professionals and design experiences that serve users in the private security space. Your work will improve operational clarity and help bridge the gap between public and private safety collaboration.

Responsibilities

• Conduct field and remote research to deeply understand enterprise users, their environments, and their operational needs.
• Use design as a method for learning—building prototypes, testing hypotheses, and clarifying the problem space.
• Collaborate closely with product, engineering, deployment, and sales to ensure we’re delivering practical, scalable, and user-grounded solutions.
• Design for complex workflows across multiple roles—translating security operations scenarios into intuitive interfaces and interactions.
• Support product discovery by identifying critical gaps, surfacing new opportunities, and shaping the direction of near- and long-term product development.
• Bring structure and clarity to ambiguous challenges through systems thinking, design exploration, and storytelling.
• Work across multiple work streams to deliver quality design, drive alignment, and ensure that what we ship works in the real world.

Requirements

• Experience: 6+ years of product design experience, including ownership of complex workflows or features in enterprise, operational, or high-stakes environments. Demonstrated ability to ship end-to-end experiences that reflect real user needs and constraints.
• User-First Execution: Skilled at working closely with users to understand how they work, where friction lives, and how design can make their jobs easier. Uses research and design as tools to learn—not just validate assumptions.
• Applied Complexity: Comfortable designing within technically complex systems, especially where workflows span multiple roles, devices, or time-critical situations. Knows how to translate messiness into usable, grounded interfaces.
• Problem Solving in Ambiguity: Brings structure and clarity to undefined or evolving problem areas. Uses systems thinking and prototyping to explore solutions, align teams, and move work forward.
• Craft and Judgment: Strong interaction and information design skills, with a bias toward simplicity and real-world utility over surface-level aesthetics. Knows when to zoom in on detail and when to stay focused on flow and intent.
• Collaboration and Communication: Partners closely with product and engineering to shape requirements, test ideas, and deliver thoughtful solutions. Comfortable presenting work, sharing rationale, and adjusting based on feedback.
• Team Player: Contributes to design critiques, shares knowledge with peers, and supports a culture of learning and quality across the design team.

Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs