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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
Sr. UX Designer
Lincoln Financial • Radnor Township, United States of America 🇺🇸
As a Senior UX Designer, you will lead the design strategy for Lincoln’s Life Insurance and Annuity digital experiences. You will collaborate with a cross-functional team to create innovative experiences that enhance customer engagement and self-service.
Responsibilities
- Understand customer needs and feelings through research activities (competitive research, stakeholder interviews, personas, etc.)
- Create wireframes, prototypes, and designs focused on customer needs and analytics data
- Conduct usability testing, when needed, to validate design decisions and interactions
- Collaborate regularly with business partners and internal stakeholders throughout the design process to ensure business goals are being met
- Work with other UX designers to maintain enterprise design standards and contribute to the ongoing evolution of Lincoln's design style guide
- Work closely with front-end developers to provide design specifications and direction during development of new experiences
- Keep focus on continued education related to design tools, industry trends/research, competitor products, and design best practices
Requirements
- 7+ Years in user experience design directly aligned to the specific responsibilities for this position.
- 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelors) minimum required in Visual Design, Computer Science, Information Systems, IT, Computer Engineering, or related field
- Advanced level experience with UX design/wireframe/prototyping tools (Axure preferred but not required)
- Proven knowledge and implementation of web accessibility (ADA) as it relates to design and user experience
- Understanding of responsive design and proven experience creating layouts for multiple breakpoints and devices
- Proven experience working directly with development teams, providing direction and guidance throughout the SLDC.
Benefits
- Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
- Leadership development and virtual training opportunities
- PTO/parental leave
- Competitive 401K and employee benefits
- Free financial counseling, health coaching and employee assistance program
- Tuition assistance program
- Work arrangements that work for you
- Effective productivity/technology tools and training
About Lincoln Financial
Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Ready to take action? Visit LincolnFinancial.com. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln National Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial℠ affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice.
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