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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
Senior/Lead UX Designer, (Singapore Land Authority)
Public Service Division • Singapore 🇸🇬
Lead end-to-end UX design for SLA’s digital products, from discovery to delivery. Collaborate with multidisciplinary teams to deliver intuitive, accessible, and impactful experiences.
Responsibilities
- Lead end-to-end UX design for SLA’s digital products, from discovery to delivery
- Conduct user research, usability testing, and stakeholder interviews to inform design decisions
- Translate complex workflows into intuitive user journeys, wireframes, and prototypes
- Develop and maintain SLA’s design system and ensure consistency across platforms
- Collaborate closely with product managers, developers, and policy teams to align design with business and user goals
- Mentor junior designers and foster a culture of design excellence within the team
Requirements
- 6+ years of experience in UX design, with at least 2 years in a lead or senior role
- Strong portfolio demonstrating user-centered design across web and mobile platforms
- Proficiency in design tools (e.g., Figma, Adobe XD) and prototyping
- Experience conducting user research and usability testing
- Familiarity with agile methodologies and working in cross-functional teams
- Excellent communication and stakeholder management skills
Key Skills
- UX design
- User research
- Usability testing
- Prototyping
- Design tools (e.g., Figma, Adobe XD)
- Agile methodologies
Benefits
- Flexible work arrangements
- Market-competitive suite of perks
- Holistic and inclusive workplace culture
About Public Service Division
The Government Technology Agency of Singapore (GovTech) is the lead agency driving Singapore's Smart Nation initiative and public sector digital transformation. We harness the power of technology to make lives better for citizens, businesses, international audiences and the public service sector. Our mission: Engineering Digital Government, Making Lives Better. Our goal is to create a government that is "Digital to the Core, and Serves with Heart". We achieve this by using technology to create services that are easy, seamless and secure for people to use, and placing the needs of citizens and businesses at the centre of everything we do. As a digital government, our public officers are also able to continually upskill, adapt to new challenges and work more effectively across agencies as well as with citizens and businesses in Singapore.
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