UI/UX Designer | Chicago

We are seeking a UI/UX Designer to design user-centered web applications for healthcare payor business processes, focusing on complex workflows and compliance with HIPAA regulations.

Responsibilities

• Conduct user research, create detailed user personas, and develop user journey maps.
• Design and prototype high-fidelity user interfaces and complex workflows using modern UI/UX design tools, with a strong preference for Figma.
• Utilize data and analytics to inform design decisions.
• Work closely with product managers, developers, and business stakeholders to understand requirements, define user stories, and ensure a seamless handoff from design to development.
• Design applications that adhere to accessibility standards (WCAG 2.1+) and comply with all relevant industry regulations, including HIPAA.
• Participate in design reviews, conduct usability testing, and iterate on designs based on user feedback and performance metrics.
• Possess a working knowledge of front-end technologies (HTML, CSS, JavaScript) to effectively communicate design concepts and constraints to the development team.
• Proactively identify and solve complex design challenges related to high-volume data, intricate workflows, and multi-faceted user roles within the healthcare payor ecosystem.

Requirements

• 5+ years of experience as a UI/UX Designer with a portfolio showcasing strong user-centered design principles and complex workflow designs.
• Proven experience designing applications for specific healthcare payor functions (e.g., Claims Processing Flow, Utilization Management Flow, Care Management Flow).
• Expert proficiency in UI/UX design tools, with a strong emphasis on Figma.
• Deep understanding of user-centered design principles, methodologies (e.g., Design Thinking, Lean UX), and best practices.
• Familiarity with web technologies (HTML, CSS, JavaScript) and responsive design principles.
• Strong knowledge of accessibility standards (WCAG) and HIPAA regulations.
• Ability to create detailed user personas and journey maps for healthcare payor users.
• Excellent communication and presentation skills.
• Strong problem-solving abilities and a proactive, collaborative mindset.
• High attention to detail and a passion for creating exceptional user experiences.

Key Skills

• UI/UX design tools (Figma)
• User-centered design principles
• Web technologies (HTML, CSS, JavaScript)
• Accessibility standards (WCAG 2.1+)
• HIPAA regulations
• User research
• Data-driven design
• Collaboration
• Problem-solving

Benefits

• Medical, vision, and dental benefits
• 401k retirement plan
• Variable pay/incentives
• Paid time off
• Paid holidays