Staff Product Designer, Patient

Staff Product Designer on Headway’s Patient team, designing the front door to care, shaping the first impression with prospective patients and playing a key role in how they get the care they need.

Responsibilities

• Prototype and launch experiments to improve how patients search for care online and with their doctors
• Lead design for landing pages and onboarding experiences, along with other new and emerging channels
• Translate ideas into production-ready, high-quality visual design
• Develop and document reusable design patterns in our patient-facing design system (Helix)
• Collaborate closely with PMs, marketers, engineers, researchers, and other product and brand designers

Requirements

• 8+ years experience as a Product Designer (3+ on a growth-related team), designing high-performing, consumer-facing desktop and mobile web products
• Strong visual and interaction design craft
• Excitement by hypothesis-driven iteration, experimentation, and measurable impact
• Ability to translate user insights and business goals into polished, intuitive design

Key Skills

• Visual design
• Interaction design
• Hypothesis-driven iteration
• Experimentation
• User insights
• Business goals
• Polished, intuitive design

Benefits

• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development