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"Design is not just what it looks like and feels like. Design is how it works."
— Steve Jobs
As a Senior Staff UX Designer, you will lead strategic design initiatives and tackle complex UX challenges while mentoring designers across multiple teams. You will influence product roadmaps and ensure alignment between design strategy and company objectives.
Responsibilities
- Strategic Design Leadership: Lead strategic design initiatives, directly influencing product direction and organizational strategy.
- Complex Problem Solving: Tackle complex UX issues requiring sophisticated design methods, comprehensive research, and extensive cross-functional alignment.
- Team & Talent Development: Actively mentor and develop Senior, Mid-level, and Associate designers, fostering professional growth and a strong, collaborative team culture.
- Stakeholder Influence: Effectively communicate and advocate for design solutions, managing expectations and aligning stakeholders at all levels.
- Process Optimization: Continuously refine and improve design processes, ensuring efficiency and high-quality output across projects.
Requirements
- 7+ years of experience in user experience design, including significant leadership in complex projects.
- Master’s degree or equivalent experience in Design, Human-Computer Interaction (HCI), Interaction Design, or a related field.
- Expert proficiency in Figma, Miro, design systems, and collaborative tools.
- Advanced knowledge of diverse UX research methodologies.
- Proven leadership and mentorship skills.
- Exceptional visual, verbal, and written communication skills.
- Strong ability to create alignment among senior stakeholders.
Key Skills
- Expert proficiency in Figma, Miro, design systems, and collaborative tools.
- Advanced knowledge of diverse UX research methodologies.
About Genesys
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. Visit www.genesys.com.
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