Product Designer

As a Product Designer, you will lead user experience design work across dedicated teams, focusing on making case management easier and more effective. You will own end-to-end design work, translating product goals and user needs into actionable design solutions.

Responsibilities

• Own end-to-end design work for product features, from initial research and concepts, through polished execution
• Translate product goals and user needs into design solutions using flows, wireframes, prototypes, and high-fidelity visuals
• Break down complex design problems into simple, elegant, and actionable experiences
• Contribute to product road mapping by advocating for user needs and shaping scope through design-led discovery
• Partner closely with engineers and product managers to align vision, feasibility, and delivery timelines
• Use research, usability testing, and performance data to validate work and iterate with confidence
• Build and extend pattern library, while working across multiple design systems

Requirements

• 1-3 years of experience designing interactive digital products, ideally within SaaS or nonprofit tooling
• Can independently lead design projects within a team, while contributing to shared direction and systems
• Communicate thinking clearly and invite feedback from diverse stakeholders
• Confident using Figma for everything from exploration to polished mockups
• Familiar with working in a design system
• Experience working with nonprofits, government agencies providing human services, medical or heavily-regulated SaaS environments (nice to have)

Key Skills

• Deep empathy for users with a wide range of technical literacy and comfort
• Frame design decisions using research, user feedback, and data
• Iterate quickly
• Explore and work with emerging tools such as ChatGPT, V0, and Lovable

Benefits

• Generous Flexible Time Off (FTO) Policy
• Up to 15 paid company holidays including some commemorating social justice events and self-care
• Paid volunteer time
• Resources for savings and investments
• Paid parental leave
• Paid sick leave
• Health, vision, dental, and life insurance with additional access to health and wellness programs
• Opportunities to learn, develop, network, and connect