Senior Product Designer

Deliver end-to-end design artefacts including research, concepts, prototypes, and UI. Collaborate with product managers and engineers to create impactful solutions while balancing customer needs with business goals and technical realities.

Responsibilities

• Deliver end-to-end design artefacts: research, concepts, prototypes and UI
• Conduct research and evaluative testing to understand customer needs
• Utilise design practices (personas, journey maps) for a shared customer view
• Collaborate with product managers and engineers to scope, prioritise and deliver solutions
• Balance customer problems, business goals and technical realities for thoughtful experiences
• Contribute to design strategy, defining the long-term experience vision
• Evolve the design system, building reusable patterns and components for consistency
• Support design team culture and processes with a mindset of continuous improvement

Requirements

• 7+ years of experience as a product designer, ideally in SaaS or modern cloud software
• Skilled across the full design process: discovery, prototyping, iteration and delivery
• Strong visual design and interaction design skills with a keen eye for detail
• Excellent communication and collaboration skills, across stakeholders at all levels
• Comfortable working with ambiguity and making trade-offs to achieve strategic goals
• Experience working closely with product managers and engineers in cross-functional teams
• Strong planning and organisational skills, able to manage timelines independently
• Research and data informed mindset, with the ability to seek and interpret insights to guide design decisions
• Excited about the potential of AI and open to new ways of working
• Familiar with design systems and passionate about contributing to their evolution

Benefits

• Employee Equity Bonus Plan: Be part of our success with equity bonuses that foster ownership and shared growth across the company
• Christmas Shutdown Leave: Enjoy a full company shutdown during the week of Christmas, with 3 extra days of paid leave to bridge any non-public holidays
• Volunteer Day: All EPeeps receive one paid day per year to volunteer and give back to their communities
• Purchase Extra Leave: Opt-in to buy an extra week of annual leave, with payments spread across the year
• Work From Anywhere: Work up to 90 days per year from a different state or country—perfect for blending work and travel
• Wellness Bonus: Receive a pre-tax $750 NZD End-of-Year Wellness Bonus to support your health and well-being
• Health Insurance: Join our fully funded Southern Cross Wellbeing 1 plan ($500 excess), with optional add-ons and family cover
• Home Set-Up Support: Remote and hybrid workers may be eligible for support to set up a productive and comfortable home workspace
• Communication Allowance: Get $50 NZD/month toward your phone and internet costs if you work remotely or in a hybrid setup
• Parental Leave Support: We support growing families with up to 12 weeks of full-pay top-up for primary caregivers, 3 weeks of paid leave for secondary caregivers, and an extra 5 days of New Parents Leave for both, all available after your first 3 months. Returning primary caregivers also receive enhanced pension contributions to support their financial wellbeing.
• Employee Assistance Program: Access 24/7 confidential support via Sonder for mental health, safety and medical needs - available globally and fully funded by EP
• Learning & Development: Access engaging internal workshops, performance reviews and ongoing development discussions to grow your career
• Tenure Recognition: Celebrate your milestones with bonus leave and cash rewards at 5, 10, and 15 years of service
• Referral Bonus: Recommend great people and earn a $2000 NZD pre-tax bonus when your referral joins and passes their trial period
• Workride: Access a bike, e-bike, or scooter through a temporary pre-tax salary sacrifice, saving 32–63% thanks to tax benefits.
• EP Support Groups: Mana Wahine, DEI, Environmental Impact and Wellness Committees