Product Designer

Lead the full design process from research to validation, improving user experience and internal systems. Collaborate with cross-functional teams to identify opportunities for UX improvements and facilitate design workshops.

Responsibilities

• Take responsibility for the entire design process in your team, from initial research and discovery, ideation, conceptualisation and design to testing and validation of the solutions
• Own and drive the performance and ergonomic metrics for systems you build. Be conscious of how your design solutions impact the user experience and the efficiency of our internal systems
• Deeply understand the day-to-day operations of our internal teams, their goals and needs. Support the team with UX research and lead with user-centric design by absorbing internal customer feedback and insights received across all channels
• Proactively identify opportunities for UX improvements in your domain, working in close collaboration with the product manager, engineers, and other stakeholders. Facilitate design workshops together with colleagues from UX and other teams
• Be an ambassador for design thinking and experience design towards internal stakeholders and teams

Requirements

• At least 4 years of experience in the UX and service design fields, including experience of working in-house as a designer in a product company
• Experience in working collaboratively across functions to create seamless user journeys
• Ability to understand and analyse the journey in its entirety, how it interacts and integrates with other systems and services
• Ability to work effectively with stakeholders, understand and document their needs in a way that helps them translate their issues into opportunities and how they can achieve the best possible outcomes
• Good understanding of both business needs and tech constraints, and reflecting this in your solutions
• Great communication and presentation skills
• A portfolio featuring product design work. Examples of your work around designing complex internal systems (backoffice, admin interfaces etc.) is a plus

Key Skills

• UX Design
• Service Design
• User Research
• Collaboration
• Stakeholder Management
• Communication
• Design Thinking
• User-Centric Design
• Internal Systems Design

Benefits

• Unlimited paid holidays, minimum-based not maximum!
• Hybrid working policy with 2 days working from the office
• Flexibility to work remotely for up to 2 months per year!
• 1,000 EUR personal development budget
• Complete coverage for commuting
• Personal equipment, including laptop and ergonomic setup
• Gym membership discount with GoVital or OneFit
• Dutch/English classes budget
• Variable pension scheme
• Diverse international community (46+ nationalities)
• Pet-friendly office in Rotterdam city center. Fun team-building and after-work drinks every Friday