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"Simplicity is the ultimate sophistication."
— Leonardo da Vinci
Lead Product Designer - Zoom Chat
Zoom • San Jose, United States of America 🇺🇸
Lead and define feature upgrades and usability improvements for messaging features. Collaborate with product managers, engineers, and designers to enhance user experiences.
Responsibilities
- Lead and define feature upgrades and usability improvements that enhance how messaging features empower connection and productivity.
- Work closely with product managers, engineers, and designers to push the boundaries of messaging.
- Elevate Zoom Team Chat into a best-in-class messaging and collaboration experience through exceptional visual and interaction design.
- Craft and prototype chat interactions, message threads, and AI-driven enhancements that make communication effortless across devices.
- Champion user-centered design, balancing simplicity and modern capabilities to create intuitive, high-impact experiences.
- Work with design teams across Zoom to refine, innovate, and ensure a cohesive experience across the entire Zoom Workplace ecosystem.
Requirements
- 12+ years in user-centered design, with a deep focus on messaging, collaboration, or social tools.
- Proven ability to design for desktop and mobile, ensuring a frictionless experience across devices.
- Confidence to question, inspire, and influence, driving cross-functional teams toward world-class user experiences.
- Expertise in Figma skills for designing, prototyping, and refining intuitive chat and messaging interactions.
- Solid ability to articulate design decisions clearly, advocating for users while navigating complexity with product, engineering, and executive teams.
Key Skills
- User-centered design
- Figma skills
- Articulating design decisions
- Collaboration
- Innovation
- User advocacy
Benefits
- Award-winning workplace culture
- Variety of perks, benefits, and options to help employees maintain physical, mental, emotional, and financial health
- Support work-life balance
- Contribute to their community in meaningful ways
About Zoom
Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom AI-first work platform you know and love. 💙 Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, Contact Center and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solv
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