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"Simplicity is the ultimate sophistication."
— Leonardo da Vinci
F
As a Product Designer at Clover, you will advocate for the pain points of Clover's merchants and their staff, using your experience to develop impactful product experiences. You will collaborate with teams to conduct user research, design, and refine experiences throughout the product development lifecycle.
Responsibilities
- Advocate for the pain points of Clover's merchants and their staff.
- Apply your dining experience and retail shopping experience to develop impactful product experiences.
- Use your full range of visual, interaction, and user experience design skills to design real-world interactions.
- Take ideas all the way from the whiteboard to the finished interface.
- Collaborate with customer experience and support teams to gain insights about product usage and adoption to refine experiences.
Requirements
- 5+ years of Product Design, User Experience Design or Interaction Design experience in a B2B/B2B2C SaaS product company, preferably in the restaurant or retail industry.
- Experience designing product experiences at various stages, in an Agile environment.
- Strong analytical and problem-solving skills.
- Excellent relationship building skills: written and verbal communication, collaboration and team building.
- Customer empathy: Understand customer needs, how they interact with products and define solutions to address their pain points.
- Demonstrated experience in planning and conducting user research.
- Expert proficiency in whatever tools you use to get the job done. Experience with figma, miro etc is preferred.
- Thorough understanding of the constraints, capabilities, and conventions of designing for iOS, Android, and responsive web applications.
- Bachelor’s degree in an applicable design discipline, or equivalent experience, additional Technical certifications would be a strong plus.
Key Skills
- Elegant interface design
- Collaboration
- Communication
- Flexibility
- Adaptability
- Integrity
- User research
- Agile environment
- Problem-solving
- Customer empathy
About Fiserv
Fiserv, Inc. (NYSE: FI) is a global technology leader committed to delivering innovative and transformative financial services experiences for clients in more than 100 countries.
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