Lead Product Designer - B2C

Lead and own the end-to-end design process for consumer-facing parking applications. Collaborate with cross-functional teams to deliver user-centered design solutions that enhance the parking experience.

Responsibilities

• Lead and own the end-to-end design process across multiple high-impact product areas, including native mobile and responsive web applications
• Define the design vision and contribute to strategic roadmap planning with Product and Engineering leadership
• Champion user research, usability testing, and data-driven design decisions across product teams
• Facilitate cross-functional ideation and design alignment workshops with stakeholders
• Actively mentor and coach other designers, elevating team capabilities and design maturity
• Present and advocate for design solutions and strategy at the executive level
• Partner with Engineering to ensure implementation fidelity and with Marketing to deliver high-performing landing pages and growth assets
• Guide the evolution and governance of our design system (Lotus) across the product suite

Requirements

• 7+ years of experience in product design with a focus on consumer-facing digital products, demonstrating measurable impact on both user experience and business outcomes
• 4+ years of experience driving product design initiatives and leading or mentoring designers in e-commerce or marketplace environments
• Expertise in Figma and prototyping tools, with strong visual design and interaction design skills
• Strong attention to detail when it comes to design craft and prototyping
• A strong portfolio demonstrating cross-platform product thinking showcasing complex user flows and location-based design patterns
• Deep understanding of conversion optimization, A/B testing methodologies, and experimentation platforms
• Strong grasp of responsive web principles and native iOS/Android guidelines
• Proven track record of leading design initiatives from concept to launch within collaborative product teams
• Excellent storytelling and communication skills to influence stakeholders and inspire teams
• Demonstrated ability to mentor designers and influence cross-functional teams
• Experience implementing and scaling design systems across a range of platforms in an iterative software development environment
• Deep knowledge of accessibility (WCAG) and inclusive design best practices

Key Skills

• Expertise in Figma and prototyping tools
• Strong visual design and interaction design skills
• Deep understanding of conversion optimization, A/B testing methodologies, and experimentation platforms
• Strong grasp of responsive web principles and native iOS/Android guidelines
• Proven track record of leading design initiatives from concept to launch within collaborative product teams
• Excellent storytelling and communication skills
• Demonstrated ability to mentor designers and influence cross-functional teams
• Experience implementing and scaling design systems
• Deep knowledge of accessibility (WCAG) and inclusive design best practices

Benefits

• Investment in YOU and your wellbeing: competitive healthcare package, fertility support & other wellness offerings!
• Simplifying journeys so you can breathe easier: a range of travel related benefits for you to take advantage of such such as parking credit and much more!
• Recharge your batteries: free lunches, snacks, drinks & other sustenance provided for you in the office & a generous holiday policy
• We look out for your family: enhanced parental leave offerings and childcare benefits
• Look after the pennies!: 401k/pension offerings & referral schemes to continue growing our team
• Success is best when it's shared!: regular social activities and opportunities to spend time with your colleagues outside of work on us!