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Lead Product Designer

Xero β€’ Auckland, New Zealand πŸ‡³πŸ‡Ώ

Full-time Lead

As a Lead Product Designer, you'll shape the product strategy and drive meaningful outcomes for Xero and its customers. You'll lead design best practices and foster a culture of collaboration and innovation.

Responsibilities

  • Design Excellence & Innovation: Drive design best practices and uphold our standards, creating high-quality, customer-centric experiences that achieve business goals. Craft compelling product visions, tackle cross-portfolio design challenges, and foster a culture of collaboration and innovation.
  • Strategic Research & Insights: In partnership with researchers and product managers, lead advanced quantitative and qualitative research. Use these insights to make evidence-based design decisions and inform product direction.
  • Project Leadership & Planning: Plan and lead complex initiatives across multiple teams and stakeholders. This includes building clear project plans, proactively identifying and mitigating risks, and adapting your approach to meet business objectives.
  • Product Strategy & Systems: With a deep understanding of Xero's strategy, actively contribute to the future vision of your product area. Partner with product and engineering to design complex systems and drive our product vision forward.
  • Mentorship & Influence: Provide design leadership, influencing cross-functional stakeholders to shape the future product vision for your area. Proactively mentor other designers to foster a culture of continuous improvement, accountability, and collaboration.

Requirements

  • A portfolio of work that demonstrates ownership and impact across a range of product design facets; from visual and interaction design, through to research and prototyping.
  • A degree, or training in design or a related field.
  • Proven experience coaching and mentoring design teams, fostering a collaborative and high-performing environment.
  • Excellent communication and stakeholder management skills, with the ability to articulate design decisions and influence product strategy.
  • A deep understanding of user-centred design principles and a passion for creating intuitive and engaging experiences.

Benefits

  • Offering very generous paid leave to use however you’d like (plus statutory holidays!).
  • Dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family.
  • Free medical insurance, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value.

About Xero

Accounting software to help supercharge your small business. Power your invoicing. Automate your admin. And set business efficiency to cruise control. Used by over 4.2m subscribers globally. Xero's Community Guidelines: https://www.xero.com/support/community-guidelines/

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