AI Product Designer

Lead the exploration and delivery of meaningful human-AI interactions, focusing on AI-enhanced features and ethical design. Collaborate with cross-functional teams to embed AI capabilities into user experiences.

Responsibilities

• Champion the design of AI-enhanced features, including predictive UIs, generative workflows, and conversational interfaces
• Translate complex machine learning concepts into simple, useful, and inclusive user experiences
• Define and uphold ethical AI interaction patterns, working closely with our design standards and governance model
• Prototype, test, and validate human-AI interactions using appropriate fidelity for stage and audience
• Collaborate with data scientists to understand model boundaries, explainability, and failure states
• Contribute to product strategy by identifying where AI can deliver transformative value
• Work across end-to-end journeys, ensuring AI solutions support the broader experience, not just isolated features
• Drive maturity of our internal design system, including AI-related patterns and interactions
• Participate in evolving governance processes for design standards—particularly around source files, working practices, and accessibility
• Act as a design advocate in your space, mentoring peers and supporting others to adopt AI-related workflows
• Facilitate workshops and experimental review sessions that spark curiosity and cross-pollination of ideas
• Champion inclusive practices in both design output and team culture
• Represent the design function confidently in high-trust, technical conversations across the business
• Present design concepts clearly to stakeholders of varying technical fluency
• Proactively collaborate with product managers, engineers, and analysts to align goals and ship quality

Requirements

• Proven experience in product design, including demonstrable work on AI-integrated user experiences and delivering products at scale
• Strong understanding of AI/ML capabilities and constraints, with an emphasis on responsible, ethical design for intelligent systems
• Demonstrated ability to translate broad, conceptual ideas into desirable, usable, and measurable experiences that support user and business goals
• Fluency in Figma, the Adobe Creative Suite, and modern prototyping tools (e.g., Figma Make, Framer, Loveable, Replit or equivalent); skilled in using these for both design and interactive validation
• Proven experience designing for iOS, Android, and responsive web environments, including cross-platform solutions
• Hands-on experience as a Product Designer or AI UX Designer in a fast-paced, disciplined product environment
• Deep proficiency in conducting user validation using both quantitative and qualitative research methods and applying these insights to inform design
• Strong systems thinking mindset, with experience evolving and maintaining large-scale enterprise design systems
• A bias for action and the drive to identify product opportunities, resolve pain points, and improve the user experience iteratively
• Comfortable with ambiguity, able to bring clarity through storytelling, design rationale, and evidence-based decision making
• Strategic thinker with the ability to contribute to product vision, articulate design trade-offs, and influence cross-functional stakeholders

Key Skills

• Proven experience in product design, including demonstrable work on AI-integrated user experiences and delivering products at scale
• Strong understanding of AI/ML capabilities and constraints, with an emphasis on responsible, ethical design for intelligent systems
• Demonstrated ability to translate broad, conceptual ideas into desirable, usable, and measurable experiences that support user and business goals
• Fluency in Figma, the Adobe Creative Suite, and modern prototyping tools (e.g., Figma Make, Framer, Loveable, Replit or equivalent); skilled in using these for both design and interactive validation
• Proven experience designing for iOS, Android, and responsive web environments, including cross-platform solutions
• Hands-on experience as a Product Designer or AI UX Designer in a fast-paced, disciplined product environment
• Deep proficiency in conducting user validation using both quantitative and qualitative research methods and applying these insights to inform design
• Strong systems thinking mindset, with experience evolving and maintaining large-scale enterprise design systems
• A bias for action and the drive to identify product opportunities, resolve pain points, and improve the user experience iteratively
• Comfortable with ambiguity, able to bring clarity through storytelling, design rationale, and evidence-based decision making
• Strategic thinker with the ability to contribute to product vision, articulate design trade-offs, and influence cross-functional stakeholders

Benefits

• Up to 27 holidays + bank holidays
• Pension up to 6% employer contribution
• Bonus scheme
• Digital Doctor on demand
• Work from anywhere scheme – 2 weeks per year
• Financial coaching
• Mental health platform access