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"Design is not just what it looks like and feels like. Design is how it works."
— Steve Jobs
Staff Product Designer, Platform
Servicenow • San Diego, United States of America 🇺🇸
Lead large, complex initiatives to deliver world-class product experiences. Collaborate with multidisciplinary teams to create user-centered designs that resonate with users.
Responsibilities
- Leading large, complex initiatives and delivering world-class experiences that influence product strategy and transform how people work around the world
- Driving end-to-end product experiences that consider user and product ecosystems, workflow, and design patterns
- Developing frameworks and principles to standardize and guide cross-team work
- Leading collaborative projects or work streams with multidisciplinary teams to deliver experiences that resonate with users
- Sharing knowledge and expertise with others across the company to elevate colleagues, teams, and community of practice
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- 7+ years of relevant design experience
- Inspiring portfolio demonstrating the ability to distill complex problems into elegant, holistic solutions based on human-centered design and research data
- Experience in developing frameworks and principles to standardize and guide cross-team work
- Growth mindset, actively broadening areas of inquiry and learning, and seeking new opportunities and challenges
- Ability to articulate and champion design solutions based on human-centered design principles and research data while influencing product experience strategy
- Experience participating in the complete product development lifecycle of web and/or software applications
- Experience in user experience design or industry experience (corporate, software, web or agency)
Key Skills
- AI integration experience
- Human-centered design and research data
- Framework and principle development
- Growth mindset
- Articulating and championing design solutions
- Product development lifecycle experience
- User experience design or industry experience
Benefits
- Base pay of $147,300 - $257,800, plus equity (when applicable), variable/incentive compensation and benefits
- Health plans, including flexible spending accounts
- 401(k) Plan with company match, ESPP, matching donations
- Flexible time away plan and family leave programs
About Servicenow
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.
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