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"The details are not the details. They make the design."
— Charles Eames
Senior UI/UX Designer II
Contact Government Services, Llc • Baltimore, United States of America 🇺🇸
Lead full-scale UX design efforts including research and evaluating existing systems. Collaborate with engineers and clients to design and implement intuitive solutions for federal customers.
Responsibilities
- Lead full-scale UX design efforts to include research, blueprinting, and evaluating existing systems
- Manage the planning, design, and implementation of multiple sites and applications across multiple clients simultaneously in a fast-paced environment
- Lead all phases of user research and analysis needed to inform the creation of highly usable web pages, application interfaces, and other dynamic solutions
- Collaborate with federal practice engineers and federal clients to define, design, and implement innovative, beautiful, intuitive solutions for use by our federal customer and their stakeholders
- Create wireframes, storyboards, and site maps to effectively communicate interaction and design ideas for websites and applications
- Create scalable design resources to aid in project collaboration and the expansion of ECS creative services
Requirements
- Bachelor's Degree
- Ability to obtain a Public Trust
- Strong UX design experience
- 10+ years combined professional design experience (UCD, UI/UX design)
- Strong online portfolio showcasing research-driven design decisions
- Results-oriented problem solver with high standards for quality, accuracy, attention to detail, and overall excellence
- Expertise in user research methodologies, user-centered design principles, and frameworks
- Advanced understanding of user personas, user flows, affinity mapping, and other research tools
- Strong understanding of the life cycle process of website development
- Experience evaluating existing systems and processes to identify UX issues and develop UX recommendations
- Experience designing web and mobile applications compliant with 508 and US Web Design System (USWDS) standards
- Experience prioritizing features while accounting for user goals and business requirements
- Experience carrying designs from start to finish, from wireframes to delivery of final high-fidelity UI mockups
- Experience establishing and maintaining rapid customer feedback loops to inform design at critical stages
- Self-starter, motivated, confident, and able to work independently as well as in a team environment
- Experience mentoring/leading junior designers
- Advanced coding knowledge (HTML, CSS, and JS)
- Advanced proficiency in Adobe xD, InDesign, Illustrator, and Photoshop
Key Skills
- UX design experience
- User research methodologies
- User-centered design principles
- User personas, user flows, affinity mapping
- Website development life cycle
- UX issue identification and recommendations
- Web and mobile application design compliance
- Feature prioritization
- Design process management
- Customer feedback loops
- Team and independent work
- Mentoring/leading junior designers
- Advanced coding (HTML, CSS, JS)
- Adobe xD, InDesign, Illustrator, Photoshop
Benefits
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
About Contact Government Services, Llc
Contact Government Services strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world class personnel to deliver customized solutions that fit your specific needs. We are committed to solving your most challenging, dynamic problems. Our team will bring technical expertise, and an empathy to public service that will demonstrate we care as much about your agencies success as you do.
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