UX Researcher (Eastern or Central Time Zone preferred)

A UX Research role at Docker, a remote-first company. The role involves planning and conducting user research, communicating insights, and advocating for user needs throughout the product development process.

Responsibilities

• Planning and conducting exploratory, generative, and evaluative user research
• Determining appropriate research methods
• Defining and conducting research across multiple projects
• Providing both tactical and strategic insights based on this research
• Communicating insights and recommendations in a consumable, engaging way using artifacts such as reports, journey maps, personas, and other formats
• Guiding the team towards a delightful developer experience
• Managing multiple projects at the same time
• Advocating for user needs throughout the product development process
• Educating the broader team on research best practices
• Evangelizing research methods and results throughout the organization
• Contributing to building best practices, processes, training, documentation, and standards to help evolve the research discipline

Requirements

• Previous exposure to behavioral research methods
• Master's/Doctoral degree in behavioral research preferred
• Experience as a user experience researcher, human factors practitioner, industrial engineer, cognitive engineer, information architect, or similar
• Engineering background or previous experience with developer tools preferred
• Experience creating repeatable, scalable research methods
• Experience with mixed-method research and integrating insights
• Excellent communication and interpersonal skills
• Knowledge and experience with visual communication and data visualization preferred
• Ability to work in a fast-paced, agile environment
• Experience building complex products in B2B, B2C, or B2B2C contexts is preferred
• 2+ years of experience required

Key Skills

• Behavioral research methods
• Data and observations translation into a compelling story with recommendations for design
• Research methods
• Insight integration
• Communication
• Interpersonal skills
• Research concepts and insights presentation
• Project management
• User advocacy
• Research best practices education
• Research methods and results evangelization
• Best practices, processes, training, documentation, and standards building

Benefits

• Freedom & flexibility; fit your work around your life
• Designated quarterly Whaleness Days
• Home office setup; we want you comfortable while you work
• 16 weeks of paid Parental leave
• Technology stipend equivalent to $100 net/month
• PTO plan that encourages you to take time to do the things you enjoy
• Quarterly, company-wide hackathons
• Training stipend for conferences, courses and classes
• Equity; we are a growing start-up and want all employees to have a share in the success of the company
• Docker Swag
• Medical benefits, retirement and holidays vary by country