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"Simplicity is the ultimate sophistication."
— Leonardo da Vinci
Product Designer
Gorgias • New York, United States of America 🇺🇸
Join Gorgias, the leading conversational AI platform for ecommerce. As a Senior Product Designer, you'll lead the design of core product experiences, set the standard for design innovation, and elevate product quality. You'll work closely with PMs and engineers, proactively identify UX opportunities, and influence product and UX strategy. Ideal candidates have 3-5 years of experience in user-facing product design, advanced skills in Figma, and a customer-obsessed mindset.
Responsibilities
- Lead product design initiatives from concept to execution, in tight collaboration with PMs and engineers
- Help pioneer the next generation of AI-driven experiences by setting the standard for design innovation, harnessing the latest trends to push boundaries and redefine what’s possible
- Bring a strong visual and interaction design sensibility to the team, elevating product quality
- Proactively identify UX opportunities and advocate for innovative solutions
- Prototype using Figma and AI first prototyping tools like Lovable, V0, Cursor, etc.
- Push for systems thinking and champion AI as a creative and strategic advantage to help shape team practices that unlock innovation
- Drive design reviews and contribute actively to critiques, mentoring other designers as needed
- Influence product and UX strategy with a 'get it done' mindset
Requirements
- A portfolio that demonstrates exceptional UI craft and a strong sense of interaction design and visual hierarchy (portfolio submission required)
- 3–5 years of experience designing user-facing products, ideally with some experience in fast-paced B2C or SaaS environments
- Customer obsession, deeply understand their problems and base your design decisions on their needs and goals
- Advanced skills in Figma
- A self-starter who takes initiative and doesn’t wait for permission to improve things
- An ability to influence teams and processes to drive change, not just follow along
- A direct communication style and high urgency - you value clarity, momentum, and fast decision-making
- Experience working with or contributing to design systems in cross-functional teams
Key Skills
- UI craft
- Interaction design
- Visual hierarchy
- Figma
- Design systems
- User research
- Collaboration
- Mentoring
About Gorgias
Gorgias is a conversational AI platform for ecommerce that drives sales and resolves support inquiries, trusted by over 15,000 ecommerce brands.
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