Senior Product Designer, Growth

Senior member of the Customer Journey Team at Postman, advancing product strategies and creating outstanding developer experiences.

Responsibilities

• Own the design from ideation to execution while working closely with your product, engineering and GTM stakeholders
• Work with product managers to strategically define UX goals and opportunities for cross-product developer workflows, keeping business outcomes such as active usage and revenue in mind
• Research, gather, and consolidate customer insights (both qualitative and quantitative) to inform our strategy, priorities, requirements to delight developers
• Produce design deliverables consistent with the Postman experience and brand standards
• Continuous social listening through Twitter, Github and Zendesk to better understand how people use Postman
• Foster a vibrant developer community and implement feedback mechanisms to continuously improve user satisfaction
• Clearly and concisely communicate user concerns, motivations and feedback, both internally and externally
• Be the voice of the user within your team

Requirements

• 8+ years of experience in end-to-end design practices in SaaS companies solving interesting real-world pain points
• Experience working on growth-focused projects with an experimentally driven product team
• Analytical and sharp design sense, able to understand how each decision impacts user success and growth
• Experience conducting discovery and usability research to uncover user insights, validate design concepts, and drive improvements
• Proactively seek feedback, tuning the fidelity of your work for the stage of product development
• Create high fidelity mockups and prototypes to articulate detailed experiences and user interactions
• Excellent communicator and continuously keep the broader team in the loop on the work that you’re doing, product goals that you’re aligning to, user insights you might discover and the success that you’re driving
• Comfortable collaborating across teams and locations
• A good understanding of how APIs work and what Postman enables for developers

Key Skills

• Experience building developer products
• Experience specifically as a growth designer
• Hands on development experience

Benefits

• Full medical coverage
• Flexible PTO
• Wellness reimbursement
• Monthly lunch stipend
• Wellness programs
• Team-building events
• Donation-matching program