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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
Join our Design team as a UX Researcher / Content Designer. In this role, you will conduct user research, analyze product usage data, and create clear and concise product content. You will work closely with product designers, PMs, and developers to shape a user-centered and data-informed experience. The ideal candidate has 3+ years of experience in UX Research, UX Writing, or Content Design, and is fluent in English.
Responsibilities
- Design and lead user research protocols: user interviews, usability tests, shadowing, surveys, etc.
- Analyze product usage data using tools like Mixpanel, Metabase, etc. to identify pain points, drop-offs, and areas for optimization.
- Combine quantitative and qualitative insights to deliver actionable recommendations.
- Identify user needs, expectations, and frictions (brands, agencies, etc.).
- Share learnings with the product team through personas, journey maps, and other formats to inform roadmap decisions.
- Support Product Designers with a user-centered, data-informed perspective across initiatives.
- Own the creation of clear, concise, and helpful product content: labels, titles, descriptions, onboarding messages, error messages, etc.
- Ensure the Happydemics tone of voice is consistent across the product, in collaboration with Brand and Design teams.
- Build and maintain a Content Design System (writing guidelines, terminology, reusable microcopy).
- Work closely with developers and designers to integrate copy at the right stage of the product development process.
Requirements
- 3+ years of experience in UX Research, UX Writing, or Content Design, ideally in a B2B or SaaS environment.
- Comfortable with both qualitative and quantitative research methods, and able to adapt them to business needs.
- Excellent synthesis and communication skills, with strong attention to detail.
- Able to advocate for your ideas while fostering collaboration.
- Solid product culture and understanding of UX/UI principles.
- Fluent in English
Key Skills
- UX Research
- UX Writing
- Content Design
- Qualitative research methods
- Quantitative research methods
- Synthesis and communication skills
- Advocacy and collaboration
- Product culture
- UX/UI principles
- Fluent in English
Benefits
- Professional development: access to continuous training and professional growth opportunities (vertical and/or horizontal mobility)
- Recognition and rewards: competitive fixed and variable pay
- Autonomy and responsibility: encouragement to take initiatives and make a real impact on projects
- Innovative projects: participation in groundbreaking projects in the field of advertising effectiveness
- Cutting-edge technologies: access to advanced tools and technologies to carry out your missions
- International work environment: collaborate with an innovative, passionate and international team. HQ in the heart of Paris
- Flexible work options: remote work options and flexible office policy for better work-life balance
- Transparency and open communication: between teams and management
About Happydemics
Happydemics empowers advertising players worldwide to precisely measure the ROI of their campaigns using a unified methodology and cutting-edge technologies, setting a new standard in advertising effectiveness.
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