Designer UX et Research F/H

UX Designer and Researcher at AXA, a financial services company in Fontenay-sous-Bois, focusing on user experience design and research.

Responsibilities

• Design research: accompany marketing teams in designing user experience adapted to user needs (clients and distributors)
• Define user experience: frame and define user experience with product team
• Recruit users and interview requests: manage user recruitment and interview requests
• Conduct interviews: conduct field and phone interviews
• Analyze consumer data: analyze consumer data on products
• Formalize and present research results: formalize and present research results to orient team results
• UX design: project user experience within project accompaniment
• Prepare, participate, and animate ideation and co-design workshops: prepare, participate, and animate ideation and co-design workshops in a strategic enterprise transformation framework and in solving major irritants related to the new strategy
• Junior designer support: daily support for junior designer missions

Requirements

• Experience in project management
• Mastery of qualitative research methodologies (personas, customer journey maps, benchmark, etc.) and knowledge of quantitative methodologies
• Conducted strategic studies with 1-2 contributors
• Service design
• Proficiency in analysis and prototyping tools (Figma)
• Knowledge of user research tools
• Excellent business language and strategy understanding
• Financial sector and premium knowledge
• Excellent communication of research results
• Ability to collaborate with multidisciplinary teams
• Teaching ability to enhance skills
• Experience in managing requestors and service providers
• Excellent data analysis and recommendation transformation
• Rigorous data collection and structuring

Key Skills

• Project management
• Qualitative research methodologies
• Quantitative methodologies
• Service design
• Analysis and prototyping tools
• User research tools
• Business language and strategy
• Financial sector and premium
• Communication of research results
• Collaboration with multidisciplinary teams
• Teaching ability
• Managing requestors and service providers
• Data analysis and recommendation transformation
• Rigorous data collection and structuring

Benefits

• Complete remuneration package including fixed salary, variable remuneration, participation, and stock options
• Flexible work framework up to 3 days of remote work per week, food service or stocked kitchen, screen donation, ergonomic chair participation
• Work-life balance policy with 28 paid vacation days, 14-16 RTT, part-time work formulas, reimbursed school entry or relocation days
• Engagement opportunities for causes close to heart through AXA associations
• Skill development and career perspectives, employee assistance, off-site activities, sports and music courses, team-building moments, support in personal hardships, employee-friendly HR agreements