Lead UX/UI Researcher

The Lead UX Researcher will drive user-centered product development at IQVIA, conducting research, designing concepts, and collaborating with cross-functional teams.

Responsibilities

• Determine research priorities through evaluation of products and roadmaps, working with product teams to align research with business objectives.
• Plan and execute rapid, agile research in a fast-paced industry environment.
• Use mixed methods, flexibly applying approaches to quickly obtain the research learnings that will provide answers to key questions.
• Present actionable findings to cross-functional teams and stakeholders to impact portfolio strategy, product strategy and UX strategy.
• Design and test concepts and prototypes to drive product R&D forward.
• Embed with product teams and project manage the user-centered process and stakeholder engagement, and collaborate with UI-focused designers to prioritize work and ensure delivery at high quality and high speed.
• Contribute to continuous improvement of our processes and templates to drive excellence throughout the research and design organization.
• Stay informed about research trends and methodologies, bringing innovation and continuous improvement to the research and UX strategy practice.

Requirements

• 5+ years of experience conducting user research and product design in a professional setting or equivalent academic training and demonstrable track record of success in the field.
• Excellent critical thinking, problem-solving and analytical skills and attention to detail.
• Excellent written and oral communication skills and ability to advocate for research-driven decisions with product teams.
• Expertise in a range of research methods and the application of appropriate qualitative and quantitative methods in diverse situations.
• Proficiency in statistical methods.
• Strong Competency in design thinking, product thinking, workshop facilitation and design/prototyping with tools such as Figma.
• Proficiency in understanding foundational AI concepts and design considerations for AI.
• Experience in pharmaceutical, clinical trial, medical device or healthcare industries.
• Experience in B2B software.