Staff Product Designer, AI

Lead the vision and execution for AI-powered experiences at BetterUp, shaping the future of coaching and learning.

Responsibilities

• Own the end-to-end design strategy for core AI-powered experiences across our platform
• Lead the exploration of novel human-AI interaction design that empowers people to become the best version of themselves
• Translate complex technical capabilities into elegant, emotionally resonant UX
• Collaborate with leaders across product, AI, and engineering to align on vision and prioritize opportunities
• Partner with research to incorporate user feedback and behavioral insights into AI experience iterations
• Design experiments to measure the impact of AI on coaching and other growth outcomes
• Define frameworks, principles, and design patterns for trustworthy, transparent, and ethical AI systems
• Influence and evolve our design system to support intelligent, adaptive interactions
• Mentor other designers and elevate our craft through thought leadership and hands-on coaching
• Stay ahead of emerging trends in AI/ML, human-centered design, and responsible innovation

Requirements

• 8+ years of product design experience, including significant work on AI/ML-powered products
• Portfolio demonstrating systems thinking, high-quality interaction and visual design, and successful execution of AI/ML or data-rich experiences
• Proven track record leading complex, cross-functional initiatives with clarity and influence
• Deep understanding of human-AI interaction patterns, ethical design, and the limits and possibilities of current AI technology
• Strong prototyping skills and ability to bring abstract ideas to life through narrative, visuals, and interaction
• Experience shaping team culture, mentoring designers, and raising the bar for craft
• Comfort navigating ambiguity, defining strategies, and making tradeoffs that balance user and business needs

Key Skills

• Vision, craft, and ability to lead through complexity
• Passionate about designing the future of AI-human interaction
• Examples of your work, along with your approach to overcoming design challenges

Benefits

• Access to BetterUp coaching; one for you and one for a friend or family member
• Competitive compensation plan with opportunity for advancement
• Medical, dental, and vision insurance
• Flexible paid time off
• All federal/statutory holidays observed
• 4 BetterUp Inner Workdays
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution