UX Researcher, Research & Beta, Amazon Music

Mid-level Experience Researcher to join Amazon Music Research & Beta team, focusing on user-centered research and design strategy.

Responsibilities

• Independently lead mixed-method research initiatives across the Amazon Music ecosystem (mobile, voice, web, and beyond).
• Collaborate daily with designers to co-develop hypotheses, test early concepts, and drive iterative design through research.
• Facilitate cross-functional workshops, synthesis sessions, and insight-to-action discussions with product, tech, and design teams.
• Develop frameworks and research artifacts that help the org make strategic, customer-centric decisions.
• Contribute to building repeatable, scalable research practices that raise the bar for our work and our thinking.

Requirements

• 3+ years of UX research or design research experience across the full product lifecycle, with a track record of influencing design and product strategy.
• BA/BS required in HCI, Psychology, Human Factors, or related field.
• MA/MS/PhD in HCI, Psychology, Human Factors, or related field preferred.
• Skilled in both qualitative methods (interviews, fieldwork, usability) and quantitative thinking (surveys, behavioral data interpretation).
• Strong storytelling and facilitation skills; ability to communicate insights clearly across disciplines.

Key Skills

• Qualitative methods (interviews, fieldwork, usability)
• Quantitative thinking (surveys, behavioral data interpretation)
• Storytelling and facilitation skills