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Sr. UX Designer, Amazon Customer Service

Amazon • Seattle, United States

$127,100 - $211,600 Full-time Senior

Senior UX Designer needed to lead customer-centered design for generative AI in customer service at Amazon.

Responsibilities

  • Contribute to customer service product direction
  • Drive innovation by leveraging UX design best practices
  • Engage with executives and stakeholders
  • Contribute to a healthy, creative, problem-solving culture
  • Collaborate with cross-functional teams

Requirements

  • 8+ years of design experience
  • Available online portfolio
  • Experience with design tools such as Photoshop, Illustrator, InDesign, and HTML, JavaScript, CSS, Ajax prototyping
  • Experience applying scrum to visual or UX design processes
  • Experience with UX design of complex workflows

Key Skills

  • UX Design
  • Photoshop
  • Illustrator
  • InDesign
  • HTML
  • JavaScript
  • CSS
  • Ajax

Benefits

  • Competitive salary with a range of $127,100 - $211,600 per year
  • Pay based on location and experience
  • Total compensation package including equity and benefits
  • Full range of medical, financial, and other benefits

About Amazon

Amazon is a leader in e-commerce, focusing on innovation and customer experience, with a dog-friendly inclusive workplace.

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