SoFi, a next-gen financial services company, is looking for a Staff Researcher to lead complex research initiatives and shape product strategy. This role is based in California.
Responsibilities
- Contribute to and often lead significant cross-functional workstreams within and occasionally beyond their business unit
- Lead broad research projects with complex user journeys, utilizing data-driven and principle-based solutions to generate impactful insights
- Guide project direction, delivering complex research projects with significant business impact
- Influence product priorities and strategy through compelling research insights
- Apply advanced expertise in a range of qualitative and quantitative research skills
- Influence the craft of others and contribute to elevating overall work quality within the team
- Create high-impact artifacts (e.g., reports, presentations, workshops) that drive alignment and innovation
- Drive consistency and quality across interconnected research projects
- Create and hit milestones with minimal guidance and estimate project timelines well
- Develop into a cross-functional leader, building relationships with stakeholders across the function and business unit
- Navigate stakeholder trade-offs to guide research decisions that impact other teams
Requirements
- Bachelor’s Degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field (Graduate Degree preferred)
- 8+ years of experience conducting user research in a product development setting
- Advanced expertise in a variety of qualitative and quantitative research methods
- Exceptional analytical and problem-solving skills
- Outstanding communication and presentation skills
- Demonstrated ability to work autonomously, lead projects, and collaborate effectively in a fast-paced environment
Key Skills
- User Research
- Qualitative Research
- Quantitative Research
- Data Analysis
- Cross-functional Collaboration
- Project Management
Benefits
- Competitive salary
- Comprehensive benefits (details on SoFi's Benefits at SoFi page)
- 401(k) plan
About Tietalent
SoFi is a leading next-generation financial services company, leveraging mobile-first technology to help millions of members reach their financial goals.
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