Product Designer

Product Designer for Zip, crafting seamless card spend experiences. Hybrid role with 2 days in Sydney CBD office.

Responsibilities

• Design exceptional experiences and flows for our customers that are simple, elegant, and delightful.
• Partner with Product Management and Engineering, working in a triad to design experiences that solve a customer problem, are technically feasible, and deliver on business objectives.
• Utilize design thinking to go from problem definition to high-quality solutions.
• Go broad in ideation, narrow down the options, and form an opinion that you can confidently argue for.
• Use data and research - both quantitative and qualitative - to identify opportunities and problems, make decisions, and inform trade-offs.
• Regularly design, run, and learn from experiments and continuously measure the success of your work using the right metrics.
• Champion our value of Customer First by being an advocate for, and voice of, our customer.
• Design broader end-to-end experiences that you break down into increments to ship.
• Contribute to the development of the Card Spend roadmap and longer-term product strategy.
• Contribute to the growth of our Design practice through knowledge sharing, regularly giving structured feedback to your peers, and working on Design Ops initiatives.
• Contribute to the uplift of our design system.

Requirements

• 3+ years working in product design.
• Well-rounded experience across Product, UX, UI, and interaction design.
• A portfolio that demonstrates app design projects.
• Passion for design thinking methods and a deep understanding of design practices.
• Attention to detail and a strong visual sensibility & interaction design.
• Experience working cross-functional teams, including Product Management and Engineering, with an ability to influence outcomes, advocate for design choices, and challenge ideas.
• Experience utilising existing data to form hypotheses and design experiments.
• Experience conducting evaluative research and synthesizing results into actionable insights.
• A quality mindset that gets the right balance between speed and quality.
• A passion for working in a fast-paced team.
• Experience working with and contributing to design systems.
• An aptitude for identifying and managing risks.
• Passion and enthusiasm for working in a fast-paced team.
• Experience working with AI and new tools to adapt, learn, and grow.

Key Skills

• Product design
• UX/UI design
• Interaction design
• Figma
• User research
• Data analysis
• Collaboration with cross-functional teams
• Design thinking
• Prototyping

Benefits

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days.
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers.
• Family support policies including miscarriage bereavement leave and domestic violence leave.
• Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass.
• 2 days paid volunteering leave per year.
• Fee-free Zip products, and discounts with Zip merchant partners (AU).
• Team social events, epic offices, free breakfast daily, and weekly free lunches (Sydney and Melbourne).