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Vice President, UX Researcher

Na • New York, United States

Onsite $90,000 - $168,000 Full-time Mid-level

BNY Mellon is seeking a Mid-Level User Experience Researcher to contribute to research in the Wealth Services platform, enhancing user experiences for financial advisory tools.

Responsibilities

  • Conduct and manage research projects
  • Work with product teams to influence roadmaps
  • Build relationships with design and product leads
  • Lead training and workshops for the team
  • Manage communication for internal projects
  • Conduct user feedback and usability testing
  • Contribute to feedback programs for live software

Requirements

  • Bachelor's degree in a relevant field
  • 6-8 years of UX research experience
  • Deep expertise in qualitative research
  • Strong analytical and communication skills
  • Experience in financial services industry (preferred)

Key Skills

  • UX research processes
  • User needs analysis
  • Behavioral research
  • Usability testing
  • User feedback facilitation

Benefits

  • Highly competitive compensation
  • Generous paid leaves including volunteer time
  • Health and wellbeing programs
  • Comprehensive benefits package

About Na

BNY Mellon is a leading financial services company, committed to promoting innovation and inclusivity, with recognition for its workplace culture and sustainability efforts.

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