Vice President, UX Researcher
Na • New York, United States
Onsite $90,000 - $168,000 Full-time Mid-level
BNY Mellon is seeking a Mid-Level User Experience Researcher to contribute to research in the Wealth Services platform, enhancing user experiences for financial advisory tools.
Responsibilities
- Conduct and manage research projects
- Work with product teams to influence roadmaps
- Build relationships with design and product leads
- Lead training and workshops for the team
- Manage communication for internal projects
- Conduct user feedback and usability testing
- Contribute to feedback programs for live software
Requirements
- Bachelor's degree in a relevant field
- 6-8 years of UX research experience
- Deep expertise in qualitative research
- Strong analytical and communication skills
- Experience in financial services industry (preferred)
Key Skills
- UX research processes
- User needs analysis
- Behavioral research
- Usability testing
- User feedback facilitation
Benefits
- Highly competitive compensation
- Generous paid leaves including volunteer time
- Health and wellbeing programs
- Comprehensive benefits package
About Na
BNY Mellon is a leading financial services company, committed to promoting innovation and inclusivity, with recognition for its workplace culture and sustainability efforts.
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