Senior UX Writer (Contractor)

This role is for a Senior UX writer (contractor, remote) at Kayak, where you will craft product copy to enhance the traveler experience.

Responsibilities

• Work mainly with the Product Marketing & UX teams.
• Craft and optimize product copy: Write thoughtful, traveler-first messaging across web, app, and email.
• Support onboarding and education flows: Help guide new travelers through features with tooltips, modals, and walkthrough copy.
• Experiment and test: Partner with product marketing and UX research to explore new ways of saying things - and measure what works best.
• Collaborate across teams: Work alongside Designers, PMs, Brand, and Localization teams to make sure our messaging travels well.

Requirements

• 5+ years of proven experience in UX writing or product content design.
• Native-level fluency in English.
• A portfolio that shows smart, user-centered copy across digital platforms.
• Experience in travel, e-commerce, or data-rich products is a plus.
• Strong systems thinker - you know how to scale messaging with documentation.
• Comfortable working with data, A/B tests, and UX research insights and crafting easily-followed measurement tracking for results.
• Clear communicator and natural collaborator.
• Self-directed, remote-ready, and good with async workflows.
• Available for 10-20 hours per week with the ability to increase.

Key Skills

• UX writing
• Product content design
• User-centered copywriting
• Collaboration
• Research
• Data analysis
• Project management