Director, UX Design

Highspot is seeking a visionary design leader to lead and inspire a team of designers, oversee design operations, and guide the creation of user-centric experiences.

Responsibilities

• Lead and inspire a team of designers to deliver high-quality, user-centric experiences.
• Oversee design operations across concurrent projects.
• Champion user research and competitive benchmarking.
• Translate insights into actionable design strategies.
• Guide the creation of wireframes, user journeys, interaction flows, and storyboards.
• Drive the development of functional prototypes.
• Partner closely with Product Management and Engineering.
• Articulate and evolve a compelling UX vision.
• Foster a culture of collaboration, feedback, and continuous improvement.

Requirements

• Bachelor's or Master’s degree in Human-Computer Interaction (HCI), Interaction Design, Visual Design, or equivalent practical experience.
• 14+ years of experience designing world-class digital experiences.
• 4+ years of experience leading and managing high-performing design teams.
• Fluency with Figma and proficiency in industry-standard design and prototyping tools.
• Diverse portfolio showcasing end-to-end design thinking across multiple platforms and product categories.
• Experience designing for complex ecosystems such as enterprise software, platforms, or marketplaces.
• Understanding of building and scaling design systems, including pattern libraries and style guides.
• Experience working within agile development environments (Scrum, Kanban, or similar frameworks).
• Willingness to be hands-on and lead by example.
• Excellent collaboration and communication skills.

Key Skills

• Human-Computer Interaction (HCI)
• Interaction Design
• Visual Design
• Figma
• Agile development
• User research
• Prototyping
• Wireframming
• User journeys
• Interaction flows