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Tala is seeking a UX Research Lead to drive research initiatives and help design new product features for inclusive financial services.
Responsibilities
- Lead end-to-end research initiatives and deliver actionable insights
- Design, execute, and analyze a wide range of research studies
- Translate complex research findings into clear, actionable insights
- Collaborate with cross-functional teams and stakeholders
- Develop a deep understanding of the financial services landscape
Requirements
- 8+ years of experience in applied user research in fintech or related industries
- Proficient in mixed research methods and the Double Diamond framework
- Excellent project management and organizational skills
- Familiar with UX research tools (Figma, Maze, Alchemer, etc.)
Key Skills
- User experience research
- Fintech and financial services knowledge
- Data analysis and insights generation
- Collaboration and communication skills
- Research tools proficiency
Benefits
- Remote-first work environment
- Diverse and inclusive workplace
- Impactful work with a meaningful mission
About Tala
Tala is a fintech company focused on providing financial services to the Global Majority, with a mission to empower the underbanked through technology.
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