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Senior UX Researcher (Viator)

Tripadvisor • London, United Kingdom

Remote $50,000 - $70,000 Full-Time Senior

Join Viator, a Tripadvisor company, as a Senior UX Researcher to lead high-impact research projects that drive business metrics and product strategy.

Responsibilities

  • Scoping and leading UX research, from large-scale generative research studies to rapid, tactical studies
  • Leveraging creativity and expertise in qualitative and quantitative research to select suitable methodologies
  • Synthesizing various data inputs to help product teams define and understand the real problem
  • Crafting and delivering clear, actionable insight deliverables for stakeholders
  • Partnering cross-functionally with product, design, analytics, VoC, and engineering teams
  • Collaborating with stakeholders to shape product roadmaps that align with data, customer insights, and business goals
  • Contributing to the development of the research practice, including growing the team’s capabilities and creating best practices

Requirements

  • Minimum BA/BSc degree in psychology, HCI, design, communication, statistics, or other related field
  • 6+ years of professional applied research experience
  • Extensive experience with qualitative research methods
  • Experience with quantitative research methods and statistical analysis
  • Detail-oriented and able to manage multiple projects simultaneously
  • Excellent verbal and written communication skills

Key Skills

  • Qualitative research methods
  • Quantitative research methods
  • Statistical analysis
  • Project management
  • Stakeholder management

Benefits

  • Competitive compensation packages
  • ‘Work your way’ flexibility with a remote-friendly approach
  • Donation matching for charitable contributions
  • Tuition assistance for career development
  • Lifestyle benefit for personal use
  • Travel perks and discounts
  • Employee assistance program for life’s challenges
  • Health benefits with competitive premiums

About Tripadvisor

Viator, a Tripadvisor company, is a leading marketplace for travel experiences, offering 300,000+ travel options to create memorable experiences.