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UX & Customer Insights Researcher
Moonpig • Manchester, United Kingdom
Hybrid Full-Time Mid-level
Moonpig Group is looking for a UX/Market Researcher to support product and commercial decision-making, combining UX research with market insights.
Responsibilities
- Plan and run customer research
- Support early-stage discovery
- Conduct commercial and campaign research
- Optimize content and CRM communications
- Collaborate across teams
- Champion customer perspective
- Enable others through research upskilling
Requirements
- 4+ years of UX and/or market research experience
- Familiarity with both qualitative and quantitative methods
- Strong translation of findings into actionable recommendations
- Experience with research platform tools
- Structured approach to project organization
Key Skills
- UserTesting
- Typeform
- Project management
- Collaboration with cross-functional teams
About Moonpig
Moonpig Group promotes an inclusive and caring culture, emphasizing diversity and flexibility in work arrangements.