Sr. UX Designer, FolioGuard

Lead the design of the Smart Ensure Ecosystem, a flexible, intuitive AI/LLM platform for property managers and residents, focusing on B2C e-commerce and B2B SaaS workflows.

Responsibilities

• Collaborate with Engineering and Product Management, together with the rest of the UX Team, to ensure a consistent and high-quality user experience across complex workflows being worked on individually by many small, fast-moving, cross-functional teams
• Participate in executing a comprehensive Design Strategy and work towards meeting usability benchmarks and KPIs
• Collaborate with Product Management on roadmap and strategy, working as a tireless advocate for the end user and helping to balance those needs with those of the business
• Meet complex design challenges by participating alongside engineering, QA, and product in LeanUX-inspired activities such as design studios, provisional personas, and story mapping
• Ongoing, close collaboration with team members during the sprint, including impromptu discussions and brainstorming activities, as well as pairing with engineers on design
• Support designers and teams as needed with wireframes, flow diagrams, rapid prototypes, and visual design to help communicate and validate design ideas
• Facilitate user research, in collaboration with the team, to test prototypes and conduct ongoing usability testing of the working software
• Evangelize a cohesive user experience via the consistent use of UI patterns
• Inspire teams beyond good usability to user delight by promoting beautiful, cutting-edge visual design

Requirements

• Strong technical aptitude, product sense, and curiosity combined with a genuine love for products, people, and user experience
• A cutting-edge portfolio of software design that demonstrates outstanding interaction design skills across multiple devices and a thorough understanding of graphic design, page layout, and typography
• Experience with a variety of UX deliverables (wireframes, user flows, mockups, prototypes, etc.)
• Knowledge of Agile UX and Lean UX methodologies and experience working in a highly collaborative, agile environment
• Demonstrated proficiency in low-fidelity design tools (such as FigJam) and advanced knowledge of design prototyping tools (such as Figma)
• Experience working with a complex design system
• Working knowledge of HTML/CSS basics
• Basic knowledge and understanding of web accessibility standards
• Understanding of regulatory requirements (Fair Housing) is a plus
• Minimum of 5 years of experience in user experience-focused roles, focusing on consumer experiences, ideally in B2B2C and/or multi-sided marketplaces

Key Skills

• Technical aptitude
• Product sense
• Curiosity
• Interaction design skills
• Graphic design
• Page layout
• Typography
• UX deliverables
• Agile UX and Lean UX methodologies
• Low-fidelity design tools
• Advanced knowledge of design prototyping tools
• Complex design system
• HTML/CSS basics
• Web accessibility standards
• Regulatory requirements (Fair Housing)