Design jobs at Rakuten
Explore current design job openings and career opportunities at Rakuten
UX Researcher with AI - Brand & UX Management Department, Marketing Division
🇯🇵 Japan
Rakuten 🇯🇵 Japan
Plan and conduct usability tests and other user research, analyze user behavior and feedback, and report findings with actionable recommendations to service teams. Use AI to improve research efficiency and quality, while developing ResearchOps practices and fostering a UX research culture across Rakuten.

UX Researcher with AI - Brand & UX Management Department, Marketing Division
🇯🇵 Tokyo, Japan
Rakuten 🇯🇵 Tokyo, Japan
The UX Researcher will plan and conduct usability testing, identify usability issues, and create actionable reports to improve user experience across Rakuten's services. They will also leverage AI tools to drive operational efficiency and establish a ResearchOps framework within the organization.